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Guest growth

CRM and Loyalty

Guest profiles, loyalty points, member tiers, visit history, rewards, and customer context connected to real restaurant orders.

Guest

profiles

Points

loyalty

Spend

history

Guest growthiPad landscape
CRM and Loyalty WDPW app screen
Guest profilesPoints loyaltySpend history
Why it matters

Show the workflow, then prove the operator outcome.

CRM surfaces guest profile, contact data, loyalty points, tier, total spend, order count, and reward actions inside the same restaurant system.

Guest

profiles

Points

loyalty

Spend

history

Flow

A route from staff action to management signal.

1

Capture guest

2

Attach order

3

Earn points

4

Redeem reward

5

Review profile

Inside the module

Each tab has a job in the actual restaurant workflow.

These are the smaller features hiding inside CRM: the controls buyers ask about after they understand the headline module.

Profiles

Guest records are operational, not just marketing contacts.

The CRM keeps contact data, preferences, birthday, notes, and recent activity close to actual orders.

Searchable profiles

Contact details

Preference notes

CRM and Loyalty Profiles workflow
Screen tour

A wider look at the workflow, from main screen to edge state.

Each CRM module pairs the primary screen with deeper app states, captured in iPad landscape with the WDPW site palette applied.

CRM and Loyalty Guest profile list screen
Capabilities

Built around the real screen your staff will use.

CRM and Loyalty detailed screen

Guest profile list and searchable customer records

Loyalty points, tier labels, and reward management

Total spend, total orders, and last visit context

Email, phone, birthday, and preference notes

Customer selection from POS and order surfaces

Reward and insight workflows for repeat visits

Connected modules

Every subpage points to the rest of the operating system.

Point of Sale

A touch-first POS for menu browsing, modifiers, discounts, open checks, table handoff, payment, refunds, and cashier closeout.

View module

Waiter and QR Ordering

A tablet ordering flow for waiters plus QR-connected table service that sends structured tickets into POS, KDS, and order history.

View module

Order Management

Unify dine-in, takeaway, QR, waiter, web, and delivery orders into one operational history with status filters and handoff controls.

View module

Analytics and Reporting

Operational reporting across sales, labor, item mix, delivery channels, stock risk, cashier closeout, tax, and branch performance.

View module
Next step

Give buyers a real product path, then let sales tailor the rollout.

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