What is WDPW's restaurant POS?+
WDPW's POS is a touch-first, cloud point of sale with four service modes — dine-in, takeaway, delivery, and QR pickup. It runs on a supported browser on a compatible iPad, Android tablet or computer and keeps working offline.
Does the POS work offline?+
The POS includes a local queue for offline order capture and synchronization when connectivity returns. Online payments and connected devices have separate requirements; test your setup before service.
What payment methods does the POS support?+
The POS records configured payment methods and supports split bills. QR online payments depend on the merchant account and branch setup. A payment-method label is not proof that its processor is connected; confirm the methods you need before rollout.
Do I need special hardware to run the POS?+
No. The POS runs on iPads, Android tablets, or browsers you already own, with no per-cashier license fees. You can run unlimited POS devices on every plan.
Can cashiers attach loyalty and take payments in one flow?+
Yes. A cashier can attach a customer to a check, award or redeem loyalty points on payment, apply discounts, split the bill, hold a ticket, and send items to the kitchen — all from the same screen.
How does the POS reach the kitchen?+
Sending a ticket fires it straight to the Kitchen Display System with modifiers and notes, where the kitchen times, prioritizes, and bumps it — no paper tickets.
Does the POS issue ETA-compliant receipts?+
Yes. WDPW issues ETA-ready electronic receipts automatically when an order is paid, and records the immutable Z-report for end-of-day tax compliance in Egypt.